eCommerce Web Design,
UX/UI,
Multi Currency Integration,
Payment & Shipping Setup,
Candle Experience Booking System
Lohn is Africa’s most exciting home fragrance brand offering premium candles, scent elixirs, and immersive in-store experiences. Their mission: to elevate daily rituals with scent and elegance.
We’re all ears to hear your big ideas. Let’s chat and see how we can bring your vision to life.
Enhance the luxury feel and online shopping experience
Create a seamless booking flow for Chandler Bar sessions
Implement loyalty & rewards systems
Drive conversions across all product pages
Capture emails and increase CRM retention via popup
Lohn set out to redefine luxury home fragrance in Nigeria, combining premium products with immersive brand experiences. However, their digital presence didn’t fully capture the elegance or innovation of their offerings. Key challenges included:
Outdated UX/UI that didn’t reflect the brand’s premium positioning
Fragmented product discovery, making it hard for customers to explore scent categories or understand key differentiators
Lack of immersive storytelling around services like The Chandler Bar and Alchemy Bar, which are core to their brand experience
No loyalty infrastructure to incentivize repeat purchases or customer engagement
Limited conversion tools such as pop-ups, upsells, or personalized recommendations
Mobile responsiveness issues, affecting conversion across key devices
Lohn needed a complete brand experience overhaul that balanced luxury aesthetics, storytelling, and conversion optimization across their website.
Easy vertical collection filtering (candles, diffusers, elixirs, etc.), we have designed the shop page with a minimalist approach, organizing all products into categories using a tab system. This design ensures easy accessibility to products without the need to navigate through multiple pages.
We redesigned Lohn’s product page to reflect its luxury positioning enhancing visual storytelling, simplifying variant selection, and integrating loyalty-driven upsells. The result is a seamless shopping experience that drives conversions and deepens brand engagement across devices.
Custom Chandler Bar booking experience
Lohn Lounge Rewards system
Pop-up email capture (Get Access)
Responsive mobile optimization
Woocommerce development & implementation
Since launch, Lohn’s website has seen:
| Metric | Result |
|---|---|
| Conversion Rate (CRO) | ↑ 3.2% to 5.6% (+75% improvement) |
| Average Order Value (AOV) | (+39%) |
| Cart Abandonment Rate | ↓ 68% → 42% (-38% drop) |
| Returning Customer Rate | ↑ 21% → 34% (+61%) |
| Page Speed Score | 91/100 (Mobile) / 97/100 (Desktop) |
| Checkout Completion Time | ↓ Average 3.4 min → 2.1 min |
| International Orders | +188% growth in 30 days post-launch |
| Mobile Engagement | +52% increase in product views |
We built a seamless booking system for Lohn’s Chandler Bar, combining luxury design with functional ease.
The frontend allows users to select class type, candle size, and number of participants in an elegant interface.
A detailed FAQ, dynamic pricing, and smooth checkout enhance the customer experience.
On the backend, a custom dashboard tracks bookings, revenue, and customer data in real time.
This system simplifies operations while elevating Lohn’s premium candle-making experience.
Real-time metrics: ₦38.5M+ revenue, 292 total bookings, 253 unique customers in 8months
Graphs for tracking: appointments, revenue spikes, and customer growth
A table of upcoming appointments with full details (date, service type, duration, payment)
Status management for approved/pending sessions
